Shipping times vary based on your location. Typically, orders are processed within 1-2 business days.

Shipping Times

• UK: 6 - 8 Business Days
• USA: 6 - 8 Business Days
• AUS: 6 - 8 Business Days
• CAN: 8 - 10 Business Days
• Rest Of World: 8 - 12 Business Days

Yes, we offer free international shipping to most countries. Delivery times may vary depending on the destination. Please note that customers are responsible for any customs duties or taxes imposed by their country.

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on our website or directly with the shipping carrier.

If your package is lost in transit, please contact our customer service team immediately. We will work with the shipping carrier to locate your package or arrange for a replacement.If your package is lost in transit, please contact our customer service team immediately. We will work with the shipping carrier to locate your package or arrange for a replacement.

If you need to update your shipping address after placing an order, please contact our customer service team with your order number and the corrected address. We will do our best to accommodate your request before your order ships.

If for any reason you are not satisfied, we are happy to offer store credit or exchange for unworn items that are sent back within 15 days of receiving your order. Returned merchandise should be accompanied with the original packaging and must not show any signs of wear.

To initiate a return or exchange, please contact our customer service team with within 15 days of receiving your item(s), including your order number and reason for return. We will provide you with a return authorization and instructions on how to proceed. Please allow 72 hours for our team to get back to you.

Once we receive your returned item, please allow 5-7 business days for us to process your return and issue a refund or exchange

To make changes to your order or cancel it, please contact our customer service team as soon as possible. Once an order has been processed and shipped, changes may not be possible.

We recommend either dry cleaning or washing your clothes in cold water on a gentle cycle with similar colors. Use a mild detergent to help maintain the fabric and colors. Hang to dry.

We advise against using bleach on our clothes, as it can damage the fabric and cause discoloration. If you need to remove a stain, try using a mild stain remover.

For best results, lay your clothes flat to dry or hang them on a drying rack. Avoid using a dryer, as high heat can shrink or damage the fabric.

Yes, you can iron your clothes on a low to medium heat setting. Always check the care label for specific instructions and consider using a pressing cloth to protect delicate fabrics.

To maintain the color and fabric quality, always wash your clothes in cold water with a mild detergent. Avoid using high heat when drying or ironing, and store your clothes properly to prevent damage.

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for online orders.

Prices are adjusted to your local currency.

Sales tax is included in the price of all of our products - no hidden fees!

For any inquiries or assistance, please email our customer service team at [info@soteure.com]. We strive to respond to all inquiries within 24 hours during business days, however please allow up to 72 hours to receive a response.